Using Regex in PowerAutomate

A few years ago I was using PowerAutomate to replace Outlook inbox rules, at the same time I was learning how to use API calls to send and receive information from web services.

I realised that by combining these two processes I could suddenly open a world of opportunity for handling tickets in our ZenDesk ticketing system, which was notoriously shit at handling tickets raised via email. Think duplicate tickets for each email received on a specific backup failure (which thanks to Acronis, was a lot).

As I got more into this, I also started to learn about Regular Expressions, or Regex, which would allow me to trawl various emails for specific bits of text which is easier than having to use multiple splits on text strings, which if you have tried you will know works flawlessly until the sender changes the format of the email slightly.