Quick Fix: Office 365 – The following products cannot be installed at the same time

May 15, 2019 by 5 Comments

Just a quick post, hit this today with a USB pen drive i keep some deployment tools on. If you are trying to install Office 365 desktop software and you see this message:

Office 365 Product Install

Don’t waste any time trying to find any remnance of a previous Office installation, chances are it is not there!

Download the latest version of the Office Deployment Tool, and while you;re at it head over to the Office Customisation Tool for help with those XML configuration files.

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Windows 10 Rollback, Office Key Missing

March 15, 2016 by Leave a comment

metroA client emailed this morning to say their PC had automatically upgraded to Windows 10.

They had decided to roll it back because ‘some applications did not work properly’. Which was music to my eyes because I did not want to have to sit through a roll back.

However, when they had gone into Outlook, it was showing as Unlicensed, and prompting them to buy!

I used my favourite Office licensing tool, OSPP.vbs to check the status and found ‘No Product Keys Detected’. Read more of this post

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Lost a document, opened and saved from email

May 21, 2013 by 4 Comments

metro iconA client popped into our office on Friday with a query, they had worked on a document saved it, but now when they went back to open it, there was no trace of it anywhere. After the usual suggestions of ‘are you sure you saved it?’ ‘have you searched for it?’ ‘are you sure you saved it?’ i asked him to bring his laptop over. Luckily he was based in the office next door so it was not a long trip.

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