Lost a document, opened and saved from email

A client popped into our office on Friday with a query, they had worked on a document saved it, but now when they went back to open it, there was no trace of it anywhere. After the usual suggestions of ‘are you sure you saved it?’ ‘have you searched for it?’ ‘are you sure you saved it?’ i asked him to bring his laptop over. Luckily he was based in the office next door so it was not a long trip.

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