Quick Fix: Outlook 2010 Forward as Attachment?

On some occasions i need to submit emails to Trend Micro’s support team for analysis. They usually require the email to be sent as an attachment. Easy enough to do in previous versions of Outlook, but in Outlook 2010, i couldn’t find the button!

I did some quick google searches, the only one that hit for OL2010 was actually blocked by my Anti Virus program as a malcious website, i did check it out through Google’s cache but the instructions listed did not work.

It is actually quite an easy solution, it just seems to have been hidden from the main interface.

You have two choices, you can add it as a ‘Quick Step’ or if you prefer like me, add it to the Ribbon.

To add this as a Quick Step, click the arrow in the bottom right hand corner of the quick steps area of the Ribbon

On the next screen that opens we need to click on New

Now choose Custom

Click on the dropdown arrow and scroll down and find ‘Forward message  as an Attachment’

You can also name your new Quick Step, and add some tooltip text!

When you’re done, click Finish

You now see your new Quick Step listed, and you can click OK

Thats it! Now you can see your new Quick Step shown on the Ribbon!

If you prefer to have this as a full Ribbon item, it is a little more involved, but still easy!

Right click the Ribbon and click on ‘Customize the Ribbon’

You will need to add a ‘New Group’

Right click this new group, and click Rename, i am calling mine – Forward as Attachment – then click on OK

On the right hand side, use the drop down arrow to choose the commands you want to select. Choose – All Commands and scroll to ‘Forward as an Attachment’

Use the Add button, to move the command from the list, into your new group.

You will then see the command appear under your new group

Now you can click on OK and you will see your new Ribbon command!

As you can see i have also done this for ‘Message Options’ which gives me quick access to the Email Headers, which are very useful for troubleshooting!