Quick Fix : Trying to remove Trend Micro AV from a New Dell machine?
January 14, 2011 2 Comments
Hey,
Quick post – I just ran accross this issue on a clients laptop – they had a new dell vostro that came preinstalled with Trend’s CSM Agent. They wanted to remove this in favour of their preferred AV Client.
Whats this? I need a password to uninstall? Ok call to Dell then… No i dont have time for that, quick google search turns up this link:
It’s quite a simple fix, add an additional registry key that allows for removal without a password.
I have made them into .reg (zipped) files for ease of use if you dont want to edit your registry, just download the file, unzip and execute. Then try to uninstall again.
Bingo.
Excellent, thanks! The answer may be on the Trend Micro site, but the big difference is that your site is up, and their site is down ;-)
thank you Robert for this great fix. Nothing else seemed to work but your instructions were the biz. Many thanks again