Connect Page Error Essentials 2016 Upgrade

mslogoThis post comes as a follow up to this thread opened in the TechNet forum.

It seems after an in place upgrade from Essentials 2012 R2 that some things don’t function as expected.

When you visit http://server/connect you are presented with an error.

connect error

Viewing the same path from the server desktop you get the corresponding error.

Server Error

We can see this is a permissions error.

Comparing the permissions of the folder in question (c:\programData\Microsoft\Windows Server\Logs) with my upgraded version to a default install of 2016 Essentials we can see that Network Service’ is allowed Read/Write permission on the folder, and the upgraded folder does not have this permission set.


Adding those permissions in solves the issue and lets the page load as expected.


However, we can also see that another entry on the default 2016 ACL is shown. WseNTfSvc which also has Read and Write to the Logs folder.

Using some PowerShell to compare NTFS permissions from the Upgraded Essentials install to the Default one, there are some additional differences with some folders just having SYSTEM and BUILTIN\Administrators with Full Control, but no other locations mentioning the WseNTfSvc account in these locations or their subfolders:

  • C:\ProgramData\Microsoft\Windows Server
  • C:\Program Files\Windows Server
  • C:\Program Files (x86)\Windows Server

The WseNTfSvc account seems to be a service account, but not one I can locate! I will attempt to update this post when I have some more info on what it is and what it is doing.

Having asked some of the cleverest folks I know, I can now say that this WseNTfSvc is actually a Service, not a service account or a virtual account. I suppose the fact it has the letters Svc in the name should have been some clue.

What it is used for is not clear yet, but at least we know what it is.


About Robert Pearman
Robert Pearman is a UK based Small Business Server enthusiast. He has been working within the SMB IT Industry for what feels like forever. Robert likes Piña colada and taking walks in the rain, on occasion he also enjoys writing about Small Business Technology like Windows Server Essentials or more recently writing PowerShell Scripts. If you're in trouble, and you can find him, maybe you can ask him a question.

8 Responses to Connect Page Error Essentials 2016 Upgrade

  1. miles267 says:

    Is there an MS-supported in-place upgrade path from WSE12R2 to WSE16? I had just assumed it would need to be a clean install of new server OS. Thanks for sharing.

  2. Mahesh Ramola says:

    Have you come across any issues with WSE Storage Service crashing while creating a folder through Dashboard.
    This is happening on WSE2016.
    Every time I create a folder through dashboard WSEStorage crashes, when the Folder Creation reaches 80% and when I try to restart the service – Access is Denied.
    With ProcMon, I can see the Thread Exits while loading the image ntdll.dll
    I Checked the version for ntdll.dll it is 10.0.14393.479, which seems to be the latest as per

    In the storage service log I can see that the folder creation reaches stage-6 but fails at the line
    [02/11/2017 11:18:54 474] [Folder] NetShareGetInfo failed for” SERVERNAME” File History Backups result 2310

    Let me know if you are able to recreate this issue or you have any suggestions.


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